Get support 24/7 through the Norfolk First Response line 0808 196 3494

How to refer someone else

We’re here to help, just follow these simple steps to help someone start their path to recovery

Step 1

Encourage the person to call the Norfolk First Response line on 0808 196 3494. You can call on their behalf but they will need to give their consent to get support

Step 2

They’ll speak to a qualified clinician who will assess their needs

Step 3

If they and the clinician agree that REST is for them, they will be referred to REST

Once someone has been referred to REST we’ll support them to work towards their recovery.

This could include ways to keep themselves safe and a support package that feels right for them.

How to refer someone

If the person is currently receiving care from a mental health professional, they can ask to be referred directly via the professional referral form.

If they aren’t, you can encourage the person to call Norfolk First Response any time on 0808 196 3494. You can call on their behalf but they’ll need to give their consent to get support. They’ll be assessed by a qualified clinician who will help them get the support they need.